Privacy Policy

Terms of use

The access and use of the website pecoramodartesana.com (the “Website”) grants the status of User to the visitor of the Website implies full acceptance without reservation by the User of these conditions of use. In case of non-acceptance, please do not use the Web.

Intellectual and industrial property

The Website and its contents, including designs, texts, graphics, logos, icons, buttons, as well as software, trade names, trademarks, works, illustrations, photographs or industrial drawings and any other signs susceptible to industrial use and commercial (i) are the property and ownership of Pécora or third party holders thereof that have duly authorized their inclusion on the Website and (ii) are protected by national and international legislation on intellectual and industrial property.

In no case shall Pécora be granted any license or waive, transfer, total or partial cession of said rights, nor is any right or expectation of law conferred, and especially of alteration, transformation, exploitation, reproduction, distribution or public communication. on said contents without the prior express and written authorization of Pécora or the corresponding owners. The User can only use the Website and its contents for personal and private use. Any other use is prohibited and will require the User to obtain the prior express and written authorization of Pécora.

The general conditions mentioned here, apply to all transactions made in pecoramodartesan.com, domain owned by Pécora NIF: 44821977Z Lugar de Broño 16 15838 Negreira, A Coruña, Spain. Access to pecoramodartesan.com and its use is regulated by these conditions of use and sale. Access to this website, its use and the purchase of articles on pecoramodartesan.com presuppose the reading, knowledge and acceptance of these general conditions.

If you want to know more details of legal type, consult the sections of privacy policy and right of withdrawal of pecoramodartesana.com. In addition, you can visit the RETURNS area, where you will find additional information about orders, shipments, reimbursement and return of products purchased at pecoramodartesana.com as well as other information of interest.

Pécora may modify or update all or part of these general conditions, taking into account any changes in current legislation and regulations. Each new version of the Conditions General will be effective from the date of publication at pecoramodartesana.com Please check these general conditions often. If you do not agree with any changes that may occur in the general conditions, you must immediately stop using this website. To use any of the services or some sections available on this website, you will need to register. We may change the information required for your registration from time to time. When you register, you will be required certain personal information that must be true, accurate, current and complete in all aspects. If any of the information you provided when registering changes, please change it within MY DATA.

The client is solely and exclusively responsible for the use of pecoramodartesana.com and its contents, and pecoramodartesana.com cannot be held responsible for any use of the Website or its contents by each of the users who does not respect the current legislation and regulations. The user is solely and exclusively responsible for the communication of incorrect, false or related information and data to third parties (in case they have not expressed their consent in this regard), as well as the incorrect use thereof. In case of observing that illegal activities are being carried out, or these general conditions are being violated, we reserve the right to deny your access to this Website or to any part thereof, without notification.

General conditions of sale

Pécora offers the sale of its products through pecoramodartesana.com only to final consumers. This Website is for your personal use only.
Final consumer is any individual who buys pecoramodartesan for purposes other than business, commercial or professional activities. Pécora will not meet any order that is not made by an end consumer. Pécora reserves the right to modify the commercial offer at any time of its Website (modifications on prices, products, promotions, and other commercial and service conditions). These modifications will not affect in any case the purchases already made.The prices shown on this website for European Union countries have already included the VAT that may be applicable, so you will not have any additional surcharge.

The prices that appear on the Web for countries outside the European Union do not include VAT. Upon receiving your package, you will have to face a tax and customs surcharge. The prices that appear on the Web for countries outside the European Union do not include VAT. Upon receiving your package, you will have to face a tax and customs surcharge.

You can contact the customs offices of your country to request detailed information about these expenses. If you decide to refuse your purchase made at pecoramodartesana.com once the package arrives, you will have to be responsible for the original shipping costs, any taxes or customs charges applied to your order as well as the cost of shipping the package back to our offices . This amount will be deducted from the amount to be returned from your order. We are required by law to declare the exact value of the contents of the package and we cannot alter it in any way.

Close a contract with Pécora

To make a purchase, you must add the products that interest you in the “shopping cart” and follow the steps defined on the Web. To close a sales contract with Pécora you have to fill in the order form that we put at your disposal in electronic format and transmit it to us following all the steps.
From the custom form you can have access to the general conditions, right of withdrawal, privacy policy, price and description of the selected products, shipping methods and expenses thereof.

The contract with Pécora is closed at the moment we receive your order electronically and verify the veracity of all data. Before sending your order, you are invited to read the general conditions and you can change your data if they are not correct. After the telematic shipment of your order you will be informed of the order number and that the order has been placed.

Pécora may refrain from placing orders that do not have solvency guarantees, that are incomplete or in case the products are not available. In any of these cases you will be notified by e-mail that the contract has not been closed telling you the reasons why it could not be carried out. In the event that before detecting the problem, the order form has been transmitted and paid, you will be sent a payment of what you have already anticipated. When you send us the order form you are accepting the general conditions, the Privacy Policy, the right of withdrawal and all the contents of pecoramodartesana.com If you have any questions or do not agree, do not transmit the form.

Pecoramodartesana.com does not sell second-hand products, damaged products or low quality products according to the corresponding standards offered in the market. The characteristics of each product are shown in their corresponding files at pecoramodartesana.com. The products offered on the pecoramodartesana.com website may not correspond to the actual details of the products since the images of the products may look different depending on the monitor or the web browser used.

Customer Support

To obtain any clarification, file a claim or if there is an incident related to your order, you can contact us at: Pécora, Lugar de Broño, 16, 15838, Negreira, A Coruña or send us an email to the address holapecora @ gmail.com.

In Pécora we are concerned about the satisfaction of our customers. If for any reason you are not fully satisfied or simply what you have requested is not your size, you have the possibility to exercise your right of withdrawal within a period of 15 working days from the date you received the order. To return an order you must write to holapecora@gmail.com within these 15 working days.

Your right of withdrawal is subject to the following conditions:

– You must contact holapecora@gmail.com to inform us of the items you wish to return.
– Products must be returned intact; They cannot be used or damaged.
– Products must bear the identification tag and must be subject to the item.
– The products will be returned in their original packaging.
– The products of the same order must be returned in the same shipment, we do not accept in any case to receive returns of the same order separately.

Your return must meet all these conditions for it to be accepted.

In case your return does not meet these conditions and is not accepted, Pécora would contact you to offer you the option of returning items that have not been accepted. All expenses generated by this return, including the transport of these items, fees or customs taxes will be at your expense. If you do not accept this option Pécora can keep the items and the amount of them. When Pécora verifies that all the above conditions are met, we will send you an e-mail informing you of the acceptance of the return. From that date we have 15 working days for the return of the amount of your purchase.

Items returned correctly and without damage will be refunded through the same payment method you used, including VAT and excluding shipping costs. The shipping costs will only be returned if the reasons for the return are attributable to Pécora, such as if the item is not the one you ordered or is defective. The refund will be made through the payment method you used. For more information about returns and the procedure please consult holapecora@gmail.com.

Payment methods

Pécora accepts payments through credit cards and bank transfer.

Security and confidentiality

Pécora guarantees security and confidentiality in all communications with its customers. All online payment operations are carried out through a secure server, based on the SSL standard that protects the data against attempts to breach by third parties.

Pécora guarantees the protection and confidentiality of personal, domiciliary, payment and any other data provided by our clients in accordance with the provisions of Organic Law 15/1999, of December 13 on the Protection of Personal Data. In compliance with the provisions of Organic Law 15/1999 of December 13, you can at any time exercise your right of access, rectification, cancellation and opposition on your personal data by communicating it in writing to Pécora, Lugar de Broño 16, 15838 Negreira, A Coruña , or by sending an e-mail to: holapecora@gmail.com

You can obtain more information about how we treat your personal data by accessing the privacy policy

General conditions of use
Intellectual Property Rights

The user acknowledges and admits that all copyright, designs, photographs including all image rights, graphics, sounds, music,video, audio, text, trademarks and all other content and intellectual and material rights relating to the content described here, including Pécora software and all HTML codes that contain this Website, are protected by copyright and other rights on the intellectual property of Pécora and the other rights holders.

Pécora does not guarantee that the contents are accurate or free of error or that your use of them does not infringe the rights of third parties. The good or bad use of this Website and its contents is your responsibility. The user may use the content of this Website only as expressly authorized by Pécora and / or other rights holders. Any reproduction or redistribution of the aforementioned content is prohibited and may result in serious legal consequences. This website is for your personal and non-commercial use. It is prohibited to copy, modify, distribute, transmit, publish or commercially exploit any content, software, products or services of this Website, including any benefit obtained at the cost of advertising our Website in any other medium.

With regard to the use of pecoramodartesana.com, you are authorized to view the website and its contents, to perform navigation operations on the website that are carried out only to legitimately use pecoramodartesana.com and its contents. In addition, you can make any temporary reproduction without its own economic relevance and that is an integral and essential part of pecoramodartesana.com’s own visualization and its contents. It is strictly forbidden to use, distribute and copy the materials already mentioned in another server or location. The contents and server of pecoramodartesana.com are virus free. If, when using this Website or its contents you have a technical problem to solve, Pécora will not be responsible for the costs generated by services or repairs.

Links to other websites

Pécora may include links or links on the Web to third-party websites. Pécora has not reviewed all third-party websites or carries out controls on them. Pécora cannot be held responsible in any case for the contents of these websites or the measures they adopt regarding your privacy or the processing of your personal data.

We recommend that you carefully read the conditions of use and the privacy policy of these sites.

Content notice

Pécora always tries to put the means so that there is no information or content on the Website that includes physical or psychological violence or that can hurt the sensitivity of the users in any of its forms or expressions. Pécora does not guarantee that the contents of its Website are appropriate or lawful in countries other than Spain. If you consider that any content is illegal or illegal in your country, please avoid entering our website. If you decide to enter it, you will be the only person responsible for the employment you decide to give to the services provided by Pécora.

Pécora always tries to ensure that its contents are taken care of and do not contain incorrect information. In case of an error of this kind outside our will, we would proceed to correct it immediately.

Applicable legislation and competent jurisdiction

The purchases made with pecoramodartesana.com are subject to Spanish legislation.

Privacy Policy

Responsable

Identity: Pécora
Postal address: Broño 16, 15838 Negreira (A Coruña)
Telephone: (+34) 639764336
Email: holapecora@gmail.com
Contact for the Data Protection Delegate (DPD): holapecora@gmail.com
Purposes

In compliance with the provisions of the European Regulation 2016/679 General of Data Protection, we inform you that in Pécora we treat the data you provide us for the following purposes:

  • Make a proper management of our services, consisting of:
    1. Management of your user account on the Pécora website.
    2. Purchase and shipping of the Pécora product you have purchased.
  • Management of our services, including reminders, technical notices, updates, security alerts, support messages, among others.
  • Register and manage the solution of incidents in stores and online incidents.
  • Register and manage customer communication channels with Pécora by letter, email or telephone.
  • Sending commercial communications to inform you of our products, send you communications related to Pécora contests, as well as to conduct satisfaction surveys, provided we have your consent to do so.
  • Prevention of abuse and fraud in the use of our services (for example, fraudulent activities, denial of service attacks, spam delivery, among others).
  • ransfer of data to public bodies and authorities, as long as they are required in accordance with the legal and regulatory provisions.
Data retention period

Your data will be kept for the duration of the contractual and commercial relationship, or request its deletion, as well as the time necessary to comply with legal obligations.

Legitimation

The legal basis for the treatment of your data lies in: The execution of a contract with Pécora.

Recipients
To which recipients will your data be communicated? Your data may be communicated to third parties in the following cases:

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Your personal data may be processed by those providers that provide services to Pécora, such as content hosting services, instant messaging, notification delivery, advertising services, etc. Pécora has signed the corresponding custom treatment contracts with each of the providers that provide services to Pécora to ensure that your personal data is treated in accordance with the provisions of the applicable regulations. Your personal data may also be transferred in cases where there is a legal obligation.

Rights

You have the right to obtain confirmation on whether in Pécora we are treating personal data that concerns you, or not. You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

Additionally, in certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Pécora will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You can also exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

If you wish to use any of your rights you can contact us through the enabled links that you will find in the emails and in your user account. Finally, we inform you that you can go to the Spanish Agency for Data Protection and other competent public bodies for any claim arising from the processing of your personal data.

Cookies policy

A cookie is a small text file that a website places on your computer, phone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate navigation and make it more agile, and do not damage your computer. Although the general term “cookies” is used in this cookie policy as it is the main method of storing information used by our website, the browser’s “Local Storage” space is also used for the same purpose as cookies . Therefore, all the
Information included in this section also applies to this “Local storage”.

Cookies are an essential part of how our website works. The main objective of our cookies is to improve your browsing experience. For example, cookies help us to identify you (if you are registered on our website), to remember your preferences during navigation (language, country, …) and in future visits, to manage the shopping cart and allow you to buy . The information collected in cookies also allows us to improve the web, through estimates on numbers and usage patterns, the adaptation of the website to the individual interests of users, the acceleration of searches …

We do not store sensitive personally identifiable information such as your address, card details, password … in the cookies we use. Likewise, we do not use cookies for advertising purposes. The information stored in the cookies of our website is used solely and exclusively by us, except for those of Google Analytics, which are used and managed by Google and by us for statistical purposes. We also have cookies for analysis of payment transactions that are generated when you make a purchase and is analyzed by an external company to offer sufficient guarantees on the payment transactions that you can make.

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your data again when you leave another comment. These cookies will last one year. If you have an account and connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed. When you log in, we will also install several cookies to save your login information and your screen display options. Login cookies last two days, and screen option cookies last one year. If you select “Remember Me”, your login will last for two weeks. If you leave your account, the login cookies will be deleted.
If you edit or publish an article an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. It expires after 1 day. Yes, cookies can be deactivated. However, if you select this setting, you may not be able to access certain parts of our website and may cause less efficient browsing or you can not take advantage of any of our services.

If you prefer to restrict, block or delete cookies from our website, you can do so by modifying your browser settings. Although the parameterization of each browser is different, the most common is that it is done through the “preferences” or “tools” menu. For more details on the configuration of cookies in your browser, see the “Help” menu.

Cookies used

Woocommerce => To manage the shopping cart, WooCommerce uses the following cookies:

    • woocommerce_cart_hash
    • woocommerce_items_in_cart
    • wp_woocommerce_session_

The first two contain information about the cart and help WooCommerce know when the cart content changes. The last one contains a unique code for each client to know where to find the cart data for each client. No personal information is stored in these cookies.